Using PointFire Translator Add-In
What does it do?
PointFire Translator Add-in can translate pages, documents, and list items to all available languages of your site. It can translate both classic and modern pages, including Communication and modernTeam sites. It uses PointFire Translator Server which an administrator has added and configured in your site. It can translate modern pages of all types, classic pages, documents such aMicrosoft Word, Excel, and PowerPoint, and if it has been set up for it, PDF and Visio. It can also translate lists and text metadata.
Administrator Setup
The PointFire Translator add-in is added to a site via the organization's app catalog. To get a trial, go to https://pointfire.com/try/.
Site Configuration
After the add-in has been added to the site, go to the “Site contents” page and then, select "PointFire Translator Add-in" which is the default app page.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ff9a_clip_image002.png)
Click on “this page” link to navigate to your site’s language setting. You may add new languages that you want or delete the ones that you don’t need.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffa0_Picture1.jpeg)
The PointFire Translator configuration settings should not be changed except for advanced configuration scenarios using PointFire Translator Server.
Follow the step-by-step instructions below on how to use the PointFire Translator Add-in with or without PointFire Translator Server:
Translating Pages
Translation without Multilingual Page Publishing feature
This scenario is typically for sites that use PointFire 365
1. Open the page that you want to translate and click Translation from the ribbon menu.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ff98_Picture30.png)
2. The Translation panel will appear on the right. You will be asked to create a copy of the page for each language you choose. Click Create for all languages if you want to translate the page into all available languages, or click Create under the language that your page will be translated into.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c38b4caf9f072b91af49ce_66c38919a6a97199a93d622a_Using-PointFire-Translator-Add-in-04.png)
3. After creating the copies, you willsee that folders are created for each language in the “Site Pages”.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c38b4caf9f072b91af494f_66c389407c938c1b2029fe89_Using-PointFire-Translator-Add-in-05.png)
4. You can select either the original page in the root folder, or the copy of the original page in one of the language-specific folders. If you choose the original page, it will translate all of the language-specific copies of the page that have been created. If you select a copy in one of the language-specific folders, it will translate only that copy. Select a page and then, click PointFire Translator.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ff9c_Picture8.png)
5. The translation will start automatically. While the translation is ongoing, the progress message below will appear.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ff9d_Picture9.png)
6. The success message will appear once the translation is complete. Click Go back to site to see the translated pages inside the corresponding folders.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ff9b_Picture10.png)
Re-translating pages or documents that have been updated
PointFire Translator will not translate a translation, only originals. It will not re-translate an item that has already been translated, unless the original has been modified more recently than the translation. If the original of a page or document has been changed, whether the change is to the content or to the metadata, then you can follow the same steps as for the initial translation. The new translation will be a draft and will overwrite the previous translation. Once re-translated, the new translation should be checked and then, published.
Translating Documents
1. Select the document that you want to translate and then, click PointFire Translator from the ribbon menu or fromthe 3 vertical dots beside the document page name.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c38b4caf9f072b91af4994_66c38af4e096ffe846d1d63b_Using-PointFire-Translator-Add-in-09.png)
Note: Multiple translation is not supported. You can only select one document at a time.
2. If you are using the add-in for the first time, you may be asked to make the library multilingual before translations can proceed. This adds a language column to the library. To enable multilingual, click Make Library Multilingual Now!.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffa8_Picture19.png)
3. The source language and targetlanguages options will appear. The source language is often pre-selected.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffaf_Picture20.png)
4. Select the target languages from the drop-down menu, or click Select All if you want to translate the documentinto all available languages.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c3e649dd271ab0adeac18f_667ae253e13cfe3362e5ffae_Picture14.png)
5. After selecting the languages,click Start Translation. The progress message below will appear:
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c3e649dd271ab0adeac19d_667ae253e13cfe3362e5ffa6_Picture15.png)
6. The success message will appearonce the translation is complete. Click Go back to site to see all the successful translations.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffa5_clip_image024.jpeg)
7. Check the translated document in the same library.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffa3_clip_image025.jpeg)
Note: All translations are stored in draft form ifminor versions are enabled. You should review, make any changes if needed, andpublish the document so that everyone with access can view it.
Translating list items
1. Select the list item that you want to translate and then, click PointFire Translator from the ribbon menu or from the3 vertical dots beside the list name.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffb1_Picture23.png)
Note: You can select multiple items for translation.
2. If you are using the add-in for the first time, you may be asked to make the list multilingual before translations can proceed. This adds a language column to the list. To enable multilingual, click Make List Multilingual Now!.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffa7_Picture29.png)
3. The option to select the sourcelanguage and target languages will appear. The source language is oftenpre-selected. Select the target languages from the drop-down menu, or clickSelect all to translate the list into all available languages.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffad_Picture25.png)
4. After selecting the languages, click Start Translation. The progress message below will appear:
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c399e1855b08b215ff427f_66c398014ef27bb8f408d0c1_Using-PointFire-Translator-Add-in-10.png)
5. The success message will appear once the translation is complete. Click Go back to site to see all the successful translations.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c399e1855b08b215ff4265_66c3983f1b8059f452935a90_Using-PointFire-Translator-Add-in-11.png)
6. Check the translated list item in the same list.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffba_Picture28.png)
Note: All translations are stored in draft form if minor versions are enabled. You should review, make any changes if needed, and publish the list item so that everyone with access can view it.
Common Issues
· The document or list that you selected has already been translated. PointFire Translator will re-translate only if the original is more recent than the translation.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/66c3e649dd271ab0adeac18b_667ae253e13cfe3362e5ffb5_clip_image002.jpeg)
· Some of the translations are unsuccessful. Click on the red message for additional details. It will tell you more about which items were translated and which were not.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffb2_clip_image006.jpeg)
· The document, list or page has already been translated
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffb9_clip_image008.jpeg)
· The site is usingMultilingual Page Publishing, and the selected page has no Multilingual Page Publishing copies to translate.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffb3_clip_image010.jpeg)
While the Multilingual Page Publishing feature is activated, you will see the error message below if:
· PointFire 365 (a different product that is compatible with PointFire Translator) is installed on the site.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffb8_clip_image012.jpeg)
Whether the site is using PointFire Translator Server or not, the error message below will appear if:
· No document or item is selected.
![](https://cdn.prod.website-files.com/667ae253e13cfe3362e5fe6a/667ae253e13cfe3362e5ffbc_clip_image014.jpeg)
For additional support, create a ticket.